Texas One Holdings LLC
Terms of Service
Resident portal
Emergencies
The portal is not an emergency line. For flooding, a gas smell, sparking wiring, or no heat or AC in extreme weather, call your property manager at the number shown in the portal and on your lease. If anyone is in danger, call 911 first.
Who may use it
Adults named on a current lease with us, using the email address we have on file. Your sign-in is for you; please don't share your codes. To add someone in your household, email us.
Repair requests
- Requests sent through the portal reach us in writing, with the date and time recorded. Your lease still sets out who repairs what and how repairs are handled.
- Please describe the problem accurately and only add photos you're allowed to share.
- Status updates are our best information at the time. A scheduled time can change, and we'll let you know if it does.
Acceptable use
Use the portal only for your own home's requests. Don't try to see other residents' information, interfere with the site, or send anything unlawful or abusive. We may suspend access that's misused.
Availability
We work to keep the portal running but can't promise it always will be. If it's down, email operations@texasoneholdings.com, or call your property manager for anything urgent. We may change or retire the portal; your lease isn't affected.
Your information
How we handle what you send us is described in our Privacy Policy.
QuickBooks connection
1. Scope
Texas One Holdings Ledger Sync (the “App”) is a private tool that Texas One Holdings LLC (“we”) built for its own bookkeeping. It is not a product or service offered to anyone else. These terms apply to the owner and authorized operators of the company and to anyone who connects their QuickBooks company file to the App.
2. What the App does
With the QuickBooks administrator’s approval, the App reads the company’s QuickBooks Online data (read-only) to produce internal reports and dashboards. It does not change data in QuickBooks. How we handle that data is described in our Privacy Policy.
3. Authorization and use
Only a QuickBooks administrator of the connected company may authorize the connection, and may end it at any time in QuickBooks under Apps → My apps. The App may be used only for the connected company’s own internal accounting and property-management purposes, and must not be used to access anyone else’s data.
4. Intuit’s terms
QuickBooks Online and the Intuit developer platform are provided by Intuit Inc. and remain subject to Intuit’s own terms and policies, which also apply to this connection.
5. No warranty
The App is provided “as is”, without warranties of any kind. It is a reporting aid, not accounting, tax or legal advice; the company’s QuickBooks file and its professional advisors remain the source of record.
6. Limitation of liability
To the extent the law allows, Texas One Holdings LLC is not liable for indirect or consequential losses arising from use of the App, and its total liability is limited to the amount paid for it, which is zero.
7. Changes and ending
We may update these terms or retire the App at any time; updates are posted here with a new effective date. Disconnecting in QuickBooks ends the App’s access immediately.
8. Contact
Texas One Holdings LLC · chris@texasoneholdings.com
Governing law and changes
These terms are governed by the laws of the State of Texas. If they change, the new version will be posted here with a new effective date.